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Zoombak ZMBK200 Advanced GPS Car and Family Locator | 
| Brand: Zoombak Category: CE
List Price: $249.99 Buy New: $47.63 as of 7/31/2010 16:12 CDT details You Save: $202.36 (81%)
New (6) from $47.63
Seller: USA Mariners Rating: 166 reviews Sales Rank: 13295
Media: Electronics Autographed: No Memorabilia: No Batteries Included: Yes Native Resolution: Unknown Includes MP3 Player: 0 Shipping Weight (lbs): 3.3 Dimensions (in): 9 x 7 x 3
MPN: ZMBK200 Model: ZMBK200 UPC: 000896227000 EAN: 0000896227000 ASIN: B0014J61GI
Availability: Usually ships in 1-2 business days
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| Features:
| • | Zoombak is portable which allows you to use it in your car as well as in other vehicles such as motorcycles, ATVs, boats and bicycles. | | • | Pinpoint your car's location on-demand anywhere within nationwide coverage area online or a live, toll-free customer care center 24/7 | | • | Create up to 10 customized zones and get notified by text message and/or email when your car leaves or enters the zone. | | • | Gives you your car's current position and location history. | | • | In the box: Locator device, AC Wall Charger, Portable Car Charger, Installation Bracket, User Guide 30-Day Risk Free Guarantee,1-yr Warranty |
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Product Description Are you worried about your teen or other loved one being behind the wheel? What if they get lost or your car gets stolen? Worry no more with Zoombak Advanced GPS Car & Family Locator. This water-resistant device installs permanently in your car or keep it portable for use in other vehicles such as motorcycles, ATVs, boats and bicycles. You can pinpoint your car's location on-demand via Zoombak site, mobile phone or live customer care. Or use the continuous tracking option to find out where your car is in real time. Just log on to the website to view a map of its current location, as well as where it has been before. Create and activate your own customized safety zones and be notified if your car leaves a zone. This locator will provide you with the peace of mind you are looking for in auto safety. Continuous Tracking - automatic update of your car's location every 5 minutes for up to 1 hour Location History - see where your car has traveled for the past hour, day or week. Device Alerts - have Zoombak notify you via email and/or text message when your Zoombak Locator has been powered off or has a low battery 24/7 Live Customer Care A-GPS Technology that uses both satellite & cellular technologies Comes with - Advanced GPS Car & Family Locator device Portable Car Charger AC Wall Charger Installation kit - 12V DC Charger for in-car charging and Installation Bracket User & Quick Start Guide 30-Day Risk Free Guarantee (in original packaging & condition with receipt) 1-year Manufacturers Warranty Device must be activated within 60 days of purchase
Amazon.com The Zoombak uses a combination of GPS satellite and cellular technologies to more precisely and reliably determine the location of your car or loved ones at any time or place. Zoombak's Advanced GPS Car & Family Locator will help you locate your car, and your loved ones in it, and help bring them home safely. Great for monitoring teen drivers or other family members you worry about behind the wheel. In addition, the Zoombak locator will assist you in locating your car if it is stolen.  | Install the Zoombak car locator permanently in your car or keep it portable for use in other vehicles such as motorcycles, ATVs, boats and bicycles. Locate your car's whereabouts on-demand using Zoombak.com, your mobile phone, or live customer care. Track your car's location in real time, or view a map of your car's current location or location history. Create your own customized "safety zones", and get notified via text message and email when your car has left the zone. Unlimited on-demand location requests, an easy-to-use website, and a 24/7 toll-free phone number for live customer care and location support, will provide you with the peace of mind you are looking for in car safety. Please note that Zoombak requires a monthly service plan (Learn more) | Key Features - Find the current location of your car online, via mobile phone text message, or via toll-free 24 hour customer service (Learn more)
- Track your car's location continuously (Learn more)
- Get your car's location history (Learn more)
- Get alerts whenever your car leaves custom "safety zones" that you define (Learn more)
- Low Battery and "Power Off" Alerts (Learn more)
- 24/7 Customer Service
- Just 2.5 ounces
- Long battery life (standby = up to 120 hours or 5 days; active use = up to 150 location requests)
- Water-resistant housing
- Low-cost service plan (Learn more)
How Zoombak Helps If Your Car is Stolen |  |  |  | | Your car gets stolen or you want to pinpoint its location | You receive a text alert on your mobile phone or an email on your computer | You can see your car's location on your computer | Helps you find your car and bring it home safely | An on-demand locate helps you to find the current location of your car containing the Zoombak Advanced GPS Car & Family Locator. There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Car & Family Locator. - Zoombak.com
- Log on and click "Find Now."
- See your car's real-time location displayed on a map, along with the closest street address.
- View your car's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.
- Send a text message via mobile phone
- Use your mobile phone to request the real-time location of your Zoombak locator.
- Send a text message to "ZMBAK" or "96225" with the name of your locator and your PIN number.
- Receive a prompt location alert via text message containing the nearest cross streets, along with the city and state information.
- 24/7 Toll-Free Live Customer Care
- Contact Zoombak live customer care toll-free, 24 hours a day, 7 days a week at 1-866-951-0101.
- Receive friendly, knowledgeable support and our staff will help you find your car.
A safety zone is a personalized virtual boundary around a location that you've chosen. When your car enters or leaves an active safety zone, you can be alerted via email and/or text message (your choice.) You can create up to 10 safety zones, 5 of which can be active simultaneously at any given time. Safety zones can be quickly and easily turned on and off via Zoombak.com. Safety zones can be quickly set up on Zoombak.com in 4 easy steps: - Name your safety zone and enter an address or use the current location of your Zoombak Locator to create your virtual boundary.
- Select a boundary radius from as small as 110 yards to as large as 880 yards or a 1/2 mile.
- Create a schedule for when you would like your safety zone to be active. For example, Monday through Friday 8:00am to 5:00pm
- Select how and when you wish to be notified. For example, you can be notified via text message and email when your car enters and leaves the safety zone.
When your car enters or leaves your safety zone, you can receive a text message and/or email notifying you of the date and time of activity. The Zoombak Car & Family Locator automatically keeps track of your car's location while the device remains active. Zoombak's continuous tracking feature provides you with an automatic update of your car's location every 5 minutes for up to 1 hour. Your car's location, with time and date, will be shown on a map on Zoombak.com. Upon activating this feature, Zoombak will: - Determine your car's real-time location.
- Display its location on a map.
- Provide location updates every 5 minutes. After 1 hour, you can easily extend continuous tracking for an additional hour
Zoombak's location history allows you to see where your car has traveled for the past hour, day or week. Your location history will be available for your review on Zoombak.com for up to 7 days. As part of your service, you can opt-in to have Zoombak notify you via email and/or text message (your choice) when your Zoombak Locator has been powered off or has a low battery. You can add multiple email addresses and mobile phone numbers to receive device alerts. -
With "Power OFF" alerts, you can opt-in to be notified promptly when your device has been turned off along with the current or last known location information. With low battery alerts, you can opt-in to be notified when your device battery is at 25% capacity. If your Zoombak locator powers off due to a low battery, you can receive a second alert advising you that your Zoombak locator has been powered off, along with the last known location of the device  What's In The Box - Zoombak Advanced GPS Car and Family Locator device
- AC Wall Charger
- Portable 12 Volt DC Car Charger
- Installation Bracket which holds your device securely in place when mounted in your vehicle
- User Guide
- One-year Manufacturers Warranty
Zoombak requires a monthly service plan. See www.zoombak.com for details on service plan pricing and coverage. Service Plan Includes: - No activation fee
- No hidden fees
- Unlimited on-demand location requests via the Internet and customer service
- On-demand location requests via mobile phone
- Unlimited continuous tracking via web and customer care
- Unlimited safety zone alerts
- Opt-in for "Power Off" and low battery alerts via email and text message
- Location history via Zoombak.com and customer care
- 24/7 live customer care and location support
Service Plan Requirements: - One-year customer agreement required for all service plans
- Convenient, paperless online billing and account maintenance
- Credit or debit card
- Early termination fee applies
Talking To Your Teenagers and Loved Ones Zoombak is proud that our Advanced GPS Car and Family Locator can help to provide a greater sense of safety and peace of mind for the entire family. We understand that this peace of mind is invaluable. We also understand that it is important have a conversation with your teen driver before installing Zoombak in the family car. Speak with your family about how Zoombak can help the entire family feel safer and more connected. There are many situations on the road over which neither you nor your loved one have control. Flat tires, inclement weather, aggressive drivers, or simply getting lost - all are situations to avoid. Zoombak can enable you to locate your teen driver and provide the necessary assistance if these situations should arise. - Let your teen driver know that Zoombak is an A-GPS locator, not a surveillance device. It is a tool that can help locate a loved one in case of an emergency. Zoombak also provides parents with peace of mind by simply alerting you via text message or email when the car and the loved ones in it leaves or arrives at a safety zone. Knowing where to find your loved ones can make the whole family feel safer. Zoombak can also help teen drivers to be more independent. Safety zones are customizable, and can be expanded as the teen driver becomes more experienced. As a parent, you can explain that Zoombak is there to allow your family to feel more connected, safe and protected.
- Let your elder family member know that Zoombak is an A-GPS locator, not a surveillance device. Gently approaching your loved one is important - let them know that it is not your intention to "parent" them, but rather to provide you with reassurance that they are safe. Zoombak also provides you with peace of mind by alerting you when a car enters or leaves a safety zone. Zoombak is the most advanced way to allow your elder loved one to remain independent longer, giving you both reassurance and peace of mind.
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| Customer Reviews:
Showing reviews 1-5 of 166
It might work, if you can activate it! July 27, 2010 Mike K. I purchased a Zoombak locator and needed to activate and use it the day I purchased it as I was concerned for my daughters safety. Well, good luck! I followed the outlined steps and when it came to entering the device ID I was informed that "No device matched the ID # entered". I repeated this step four times and received the same message. I contacted customer service and was informed that I was not the only one having this problem. I was assured that the Zoombak "engineers" were working to correct the problem and that it would be resolved in a maximum of 48 hours. Well, that didn't sit to well with me but what could I do. Now, over 60 hours later the problem is still not resolved and I'm back to square one with having to send customer support an email and trying to explain the problem. I will be returning my Zoombak to my point of purchase today and do not recommend that anyone buy this device. Especially if you need it for someones safety.
zoombak never works correctly July 19, 2010 Gary W. Case (New Albany, Indiana United States) Most undependable item I have every bought.........PERIOD!!!!They say about every day when I call it may be a satelite problem or etc..... this item is not worth the hassle...buy any thing but zoombak....I am stuck with it hope you dont get pinned to the wall with this same piece of PLAIN JUNK!
ZOOMBAK June 4, 2010 peter pucilowski (FAIRMOUNT, IN, US) 2 out of 2 found this review helpful
product failed to work when placed any place in the car. Had trouble getting connected in the open yard, put the item on the shelf basically a bust
LET THE BUYER BEWARE.......... May 8, 2010 Dr. AJ (Detroit, MI) 2 out of 3 found this review helpful
FIRST OFF: I DON'T RIGHT MANY REVIEWS, BUT PEOPLE SHOULD KNOW MY EXPERIENCE WITH THIS COMPANY.
UPDATE: WELL, IF YOU DON'T READ THE REVIEWS BEFORE YOU BUY, YOU END UP IN THE SAME SITUATION AS OTHERS......I RETURNED THE DEVICE WITH NO ISSUES TO AMAZON, AND RECEIVED MY REFUND BY THE END OF THE WEEK. I CANCELLED MY ACCOUNT WITH ZOOMBAK 2 DAYS AFTER OPENING IT. IT'S BEEN A MONTH AND 6 PHONE CALLS LATER, I STILL HAVEN'T RECEIVED MY REFUND. I FINALLY LOST MY COOL, AND TOLD THEM HOW IT WAS AMAZING THEY DIDN'T HAVE ANY PROBLEM PROCESSING MY PAYMENT THE SAME DAY, BUT MY REFUND WAS TAKING AN ACT OF CONGRESS TO RECEIVE. I WAS CALMLY TOLD ON ONE PHONE CALL, "I GUARANTEE YOU WILL HAVE IT BY TUE OR WED OF NEXT WEEK." I CALLED ON THURSDAY, BECAUSE WHY? YOU GUESSED IT, STILL NO REFUND. THE LAST PHONE CALL WAS WITH A SUPERVISOR THAT SAID I WOULD RECEIVE A PHONE CALL FROM SOMEONE FROM THE COMPANY, AND A REFUND WOULD BE PROCESSED IMMEDIATELY. WELL, I KNOW YOU KNOW WHAT HAPPENED NEXT--NO PHONE CALL, NO REFUND. HE TOLD ME THAT IT WAS A DIFFERENT SYSTEM THAT PROCESSED THE REFUNDS AND IT WAS BEING "WORKED ON". SO NOW I HAVE TO GET MY CREDIT CARD COMPANY INVOLVED, AND POSSIBLY THE BETTER BUSINESS BUREAU. IF THIS DEVICE WORKS FOR YOU GREAT, BUT DON'T EXPECT MUCH FROM ZOOMBAK IF IT DOESN'T. THEY FARM OUT THERE SUPPORT TO SOME FOREIGN COUNTRY, JUST LIKE ALL THE OTHER REVIEWS. PLEASE TAKE THIS REVIEW SERIOUSLY. I'VE TRIED OTHER GPS LOCATORS AS WELL, THE FANATIC DIGITAL AND ESCORT ENTOURAGE. THE FANATIC DIGITAL IS SKETCHY AT BEST AND I WOULD NOT RECOMMEND IT.
THE ESCORT Entourage PS IS AWESOME!! (I guess I mentioned I might purchase it in my original review)
Escort Entourage PS Kit-0019 GPS Vehicle Tracker (Black)
No problems or complaints about THAT product.
ORIGINAL REVIEW:
You could pretty much copy and paste anybody else's review into this one. I was never able to get connected. I tried updating the software for 2 days. Had it sitting on top of a post in the middle of a metropolitan suburb, with clear view to the sky--nothing. Was really hoping this would work. Wanted to buy at least 1 more if it even worked a little, which it didn't. I had also purchased a fanatic digital device, which I can at least communicate with.....but that's another story.
Customer service: same response here--polite, overseas help from somewhere with scripted responses.
Kudos to Zoombak on their marketing, tractor-beams, sucked me right in.....only to disappoint. Not only that, there is no way to determine whether there are actual differences in the models are just the accessories they ship with the unit. Which, is vague at best, and caused me to unnecessarily purchase the another car installation kit--which was returned with the defective device.
Would I recommend? After doing more research AFTER purchasing the device, I would say the bulk of indviduals seem to be disappointed with Zoombak in some way, shape or fashion. So, no, I wouldn't recommend this product at this time. I will however follow the reviews, and if they significantly improve, may have another go at it.
I'm considering the Escort Entourage PS:
Escort Entourage PS Kit-0019 GPS Vehicle Tracker (Black)
It's quite a bit more money up front, but has a few more options.
Works But Customer Service Sucks April 23, 2010 J. Spafford (Los Angeles, CA) 3 out of 3 found this review helpful
As I type this I'm sitting trying to reach customer service to correct over billing for the fifth time in the last year. Customer service sucks. They are idiots and don't listen. I had my first device break and it took 10 calls to customer service before they sent me a new device, over a period of 4 months, while I was still being billed for it.
Then once I got the new device, I started being billed for both. They would never provide a RMA to return the first unit even after 6 requests via phone and email. So I still have it.
I don't use the service often. I bought it for my motorcycle as a anti theft tool. The unit worked pretty well when it did work. The software and online services they use have gotten better and better over the year and a half or so I've used it. Before if the unit was in a parking garage or somewhere where it didn't have a perfect view of the sky it didn't work. Now it's a little better using cell phone a-gps.
The iPhone application is nice.
Really bottom line is that the pros equal the cons. As long as you don't ever have any device problems or technical issues where you'd have to deal with their lame customer service, it's fine. Otherwise you'll want to run this thing over with your car.
The battery doesn't last that long if you constantly track it. And on standby, I get about a week out of it. Now though they have a batt extender. The monthly service fee isn't that bad. At the time when I bought this a few years ago, this was the best thing out there for the price. Now I don't know...
Oh and the car power adapter I got when I purchased it never worked right and Zoombak never sent me a new one despite telling them about the issue 7 times. Morons.
Showing reviews 1-5 of 166
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